Canadian Urban Libraries Council/Conseil des Bibliothèques Urba

CULC in The News

Louise Procter Maio new CEO of Richmond Hill Public Library

Richmond Hill, Ontario – June 22, 2012 – The Richmond Hill Public Library Board has appointed Louise Procter Maio as Chief Executive Officer of the Richmond Hill Public Library.

The announcement was made by David Bishop, Chair of the Library Board who said, “The Board is very pleased to have attracted a dynamic leader with excellent credentials to lead the Richmond Hill Public Library. Ms Procter Maio has 10 years experience as a public library Chief Executive Officer, having held this position at both the East Gwillimbury and the Aurora Public Libraries. She has a proven track record of successful leadership as a public library CEO and is well equipped to deal with the challenges presented by the Library’s need to respond to the Town’s continuing growth.”

Ms Procter Maio will be well known to many of the Richmond Hill Public Library's staff members and patrons as the result of her previous service as the Library’s Manager of Outreach and Orientation and before that, as the Adult Services Librarian. She assumes her new role as CEO effective August 20, 2012.

Ms Procter Maio is an active member of a number of professional organizations including the the Human Resources Network of Ontario Libraries, the Canadian Library Association and the Ontario Library Association. She is the current Vice Chair of the Board of the Library Services Centre, one of Canada’s largest providers of bibliographic material to libraries.

Ms Procter Maio is a graduate of the University of Guelph (Honours Bachelor of Arts in Political Science and History) and the University of Toronto (Master of Library Science).

In making the announcement Mr. Bishop said that “We’ve had a history of leadership excellence and continuity at the Library. The Board is excited by the opportunities presented by enthusiastic new leadership in continuing this tradition. We also acknowledge the excellent work done by our staff, and thank them for their support, particularly during the recent period when our senior managers led a problem-free operation during the CEO selection process.“

The mission of the Richmond Hill Public Library is to provide a progressive user-oriented library service which responds to and anticipates the educational. leisure, and other information needs within the community. The Library has over 100,000 active users and serves the community through four locations. The library’s educational programs are attended by more than 17,000 people each year, with the majority being children.


RFI Released seeking partners for better eContent for Public Libraries


For Immediate Release

TORONTO (June 5, 2012) eBOUND Canada and the Canadian Urban Libraries Council (CULC) together have issued a Request for Information (RFI) invitation to vendors and solutions providers concerning a joint public library eBook lending initiative.

"CULC/CBUC has been involved in a constructive collaboration for over 18 months with members of the broad Canadian publishing community, and we feel that the time is right to seek a Canadian-made solution that can offer an innovative win-win-win-win for publishers-authors-library users and Canadian public libraries." says CULC/CBUC Executive Director Jefferson Gilbert.

The purpose of the RFI is to identify potential partners who would be interested in providing a Canadian-controlled infrastructure for the storage and distribution of digital content as well as for the management of lending agreements and transactions between public libraries, publishers and library patrons.

“We are seeking expressions of interest from vendors who feel their organizations possess existing technology, or who feel their organizations can quickly provide technology, to help build this infrastructure.” said Susan Renouf, Chair of eBOUND Canada.

Information gathered at this point will be used to identify suppliers for follow-up engagement in a future Request For Proposals (RFP) process leading to a pilot project and, later, to full implementation across Canada.


eBOUND Canada was born out of the digital efforts of the Association of Canadian Publishers, and was incorporated as a distinct and separate organization in 2011. Acting as an intermediary between Canadian publishers and vendors in the global eBook supply chain, eBOUND’s mandate is to advance all aspects of digital publishing in Canada, particularly eBook conversion, retail distribution, digital asset management, and research and education.


The Canadian Urban Libraries Council (CULC)/Conseil des Bibliotheques Urbaines du Canada (CBUC) was formally incorporated in 2008 with a mandate to strengthen the capacity of Canada’s urban libraries. CULC/CBUC members collectively serve more than 7.5 million active users who annually make more than 384,000,000 annual uses of 522 physical locations plus virtual services. Member library systems spend over $90,000,000 on material, including over $11,000,000 on digital resources.


Jefferson Gilbert Susan Renouf
(416) 699-1938 (416) 573-7847


eBound-CULC/CBUC RFI Public Library eBook Lending Initiative


Public libraries join forces to demand better eBook accessibility for their customers


For immediate release
June 5, 2012

Public libraries join forces to demand better eBook accessibility for their customers

Toronto – The Canadian Urban Libraries Council/Conseil des Bibliothèques Urbaines du Canada (CULC/CBUC), a coalition of Canada’s large public libraries, along with many U.S. public libraries such as the New York Public Library, are putting forth their demands for changes to the way eBook content is purchased and delivered, in order to improve access for customers.

Libraries have a responsibility to advocate for the public and ensure that users have the same open, easy and free access to eBooks that they have come to rely on with physical books.

They currently face two major challenges. The first is that a number of major publishers are not selling eBooks to libraries. The second is that the products currently offered by electronic content distributors, the intermediaries from whom libraries buy eBooks, create a fragmented, disjointed and cumbersome user experience. To correct this, e-content providers must be willing partners, and offer products that allow customers to:

  • Search and browse a single comprehensive catalogue with all the library’s offerings together, including eBooks, physical collections, programs and blogs. Currently, content providers often only allow searches within the products they sell, depriving users of a seamless and comprehensive library experience.
  • Place holds, check-out items, view availability, manage fines and receive communications within individual library catalogues or in the venue the library believes will serve them best, without having to visit separate websites (libraries, not distributers, should be enabled to manage all library interactions with customers).
  • Seamlessly enjoy a variety of e-content. To do this, libraries must be able to choose content, devices and apps from any provider or from multiple providers, without bundling that limits a library’s ability to serve the content they purchase on platforms of their choice.
  • Download eBooks that are compatible with all readers, from the Kindle to the Nook to the iPad and so on.

The following Canadian public libraries, which in total serve over 12.5 million people, are supporting this endeavour:

Barrie Public Library
Burlington Public Library
Calgary Public Library
Cambridge Public Library
Coquitlam Public Library
Edmonton Public Library
Fraser Valley Regional Library
Bibliothèque municipale de Gatineau
Greater Victoria Public Library
Halifax Public Libraries
Hamilton Public Library
Kitchener Public Library
Markham Public Library
Mississauga Library System
Bibliothèque de Montréal
Ottawa Public Library
Regina Public Library
Saskatoon Public Library
Thunder Bay Public Library
Toronto Public Library
Vancouver Public Library
Vancouver Island Regional Library
Vaughan Public Library
Winnipeg Public Library

In order for libraries to continue to function as key providers of information to the public, these basic principles must be followed. The libraries who signed this agreement are committed to holding content providers to this standard, and will prioritize these requirements when acquiring eBooks and other e-content.

This statement advances the work of the CULC/CBUC eBook taskforce, which released its Vision Statement in August 2010. Further exploration of this issue has culminated in a shared set of requirements for the development of a digital repository for Canadian public libraries. CULC/CBUC will publicly release these requirements to companies interested in developing a hosted service for a Canadian digital repository in June 2012. For more information, visit


Media contact:
Jefferson Gilbert, CAE
Executive Director
Canadian Urban Libraries Council (CULC) / Conseil des Bibliothèques Urbaines du Canada (CBUC)

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CULC/CBUC offers support to the Digital HUB proposal for Canadians with Print Disabilities

OTTAWA -- Members of the Canadian Urban Libraries Association took the opportunity to ask Guest John Rafferty (CEO and President of the CNIB) many questions, express views and to determine the intent of the Digital HUB proposal that CNIB has offered.  In a wide-ranging discussion that was based in the role of the public library to serve all Canadians a motion of support was passed.  

CULC/CBUC wants to be an active part of Phase I and to that end has appointed member Rosemary Bonanno (Vancouver Island Regional Library) to be the primary liaison with CNIB.  The concerns that CULC/CBUC queried Mr. Rafferty and continues to want answers to are:  governance, access and the issue of money and where it is going to come from to pay for the new National Digital HUB.  

The motion that CULC/CBUC passed was the following:

Being that CULC/CBUC member libraries recognize that public library service is a critical component to equitable access to published materials and the fact that CULC/CBUC would like to be an active partner in the development of an equitable distribution model for accessible formats.  CULC/CBUC is committing to work with the CNIB on evolving the Digital HUB proposal to the next stage.  We would like to be an active partner through representation in Phase 1 development (process).
Motion: Sandra Singh
Seconder: Rosemary Bonanno


Items upcoming on the CULC/CBUC SPring Meeting Agenda

The Executive is focussing the Spring 2012 discussions on fewer items that are linked through the theme of eContent.  Some of the items the national public library group will be addressing include:

the work of the eBook Task Force and the proposed RFI they will be introducing next week

US Publishing expert Brian O'Leary (Magellan Media Partners) will be delivering an address on the 'Opportunity of Abundance' and answering questions about the supply chain and the role that all supply chain members play. 

CNIB National Digital HUB proposal

API Agreements around eBooks and Discovery Layers

Meetings will be May 29th and 30th in Ottawa.  The group is meeting in advance of the Canadian Library Association Annual Conference.  For more information please contact CULC/CBUC Executive Director Jefferson Gilbert at